FAQ'S
Who are you?
Welcome to our show! we’re pleased to show you our small project, one day a few of furries get together and said why not? And started to plan and work in a new line of adult’s toys and added a few more of goodies. We look for fun and gave it a wacky touch to our creations.
Let get nutz!
Is there a RUDDERBUTTS in the room?
We are the dark side of the RUDDERBUTTS, here you will find a bunch of new products that you won’t find in our main. Our specialty is NSFW items, so expect a bunch of adult themes and kinky twists here and there, you FILTHY ANIMALS.
Why does my RUDDERBUTTS order appears in my cart here?
FILTHY ANIMALS and RUDDERBUTTS are hosted in the same domain so you can mix orders and ship both in the same package. Useful, isn’t it? Just be sure of your order before checking out.
Are you doing custom orders?
We are just starting but soon we will be able to make your favorite toy as you wish!
Where do you ship?
We ship mostly everywhere! If you have any questions about destinies, please don’t hesitate to contact to filthyanimalscs@gmail.com
I’m excited, how long will it take to be delivered?
We offer 2 shipping options:
Standard shipping (3-4 weeks after we send it) *
Express shipping (3-5 days after we send it)
We recommend, express shipping. Since is a much faster and safer option we know your goods are too valuable to be delayed or lost anywhere, it worth the cost!
*Orders may take longer due customs clearance, please check our terms of sale for more information.
Please, please, please… make it discreet!
Of course! We take privacy seriously. Our packages are sent inside plain plastic bags or boxes with the important information only in the outside, your product will be under the name of “PLASTIC TOY”. Don’t worry, no one’s gonna know.
My product is defective, what can I do?
Please send an email to filthyanimalscs@gmail.com we will contact you and provide next steps. This will be applied only to manufacturer issues only, please check your product as soon as you received it.
Oh no! it doesn’t fit. What can I do?
Please assure you know the sizes of your items before purchasing, if your item doesn’t fit or you cannot use it. We won’t be able to receive a refund or change due the nature of the products. We recommend you:
-Check the size chart in the products descriptions.
-Know your limits, we don’t want to hurt yourself
-Don’t push it too hard, take your time and practice if you are into it. You’ll make it some time.
We prepared three difficult levels for our toys: NEWBIE, NORMAL AND EXPERT. Check what will fit you better. If you need assistance, contact to filthyanimals@gmail.com we’ll gladly help you. Play safe!
I didn’t receive what I order, where is your manager?
In case this happens, please contact to filthyanimalscs@gmail.com explaining your situation. We will contact you and provide a great solution for you.
Oops I broke it again, need a replacement.
We recommend you take care of your items; we made it with love but remember that love can break sometimes. Here are some tips to take care of your toys:
-Wash before use with warm water and neutral soap.
-Use good quality water-based lube only.
-Make sure the toy is cleaned and dry before storing away.
-Don’t stretch it more than it can handle, or you’ll deteriorate the silicone.
For more information, please check our TERMS OF SALE or contact to filthyanimalscs@gmail.com
I bought it, but now I don’t want it. Can I refund it?
If your order hasn’t been sent already, yes. We can cancel your order but if your order was sent and is no longer into our warehouse or asked for a custom item, we won’t accept cancellations and refunds. Please contact us as soon as possible if you have any questions of your order.
Can I make changes to my order?
Only if your order hasn’t been sent already. Due hygienic reasons we won’t be able to make changes to toys or underwear clothing after your order left our headquarters. We’ll give you a few days before sending it to change your mind and make some changes, please contact to filthyanimalscs@gmail.com.
Why your terms from RUDDERBUTTS doesn’t apply here?
The products are not the same, both brands work and are managed by different rules. We’ll work hard to give the best service together to make you feel great with your purchase!
What’s coming next?
We’re ready to experiment with ourselves. We like to try new things and kinks so new episodes will be added in the future, stay tuned!
